FAQ
Questions, answered directly
Payment & refunds
Payment & refunds
How do I pay for a program or coaching?
Programs and nutrition plans are a one-off card payment at checkout — no account or subscription involved. Coaching is a recurring monthly card payment, billed on the same date each month from when you start.
Is coaching billed monthly?
Yes. Coaching is billed on a recurring monthly basis, on the same date each month, and can be cancelled at any time — see the cancellation policy below.
Do you offer refunds on the PDF programs?
No. Programs and nutrition plans are delivered as an instant digital download, so refunds aren't offered once a purchase is complete — have a look through the program page and the FAQ before buying if you're unsure it's the right fit.
Can I cancel my coaching subscription?
Yes, at any time, self-serve — no need to email in. Cancelling stops billing from your next scheduled date; you keep access through the end of the period you've already paid for.
Choosing a program
Choosing a program
Which program is right for me?
Each program is built for one specific goal, so start with what you're training for. If you're unsure, the Find My Plan quiz asks four questions and matches you to a program and a nutrition plan.
What equipment do I need?
It depends on the program — each program page lists its exact equipment requirements before you buy. Most assume full gym access; conditioning-heavy programs also need cardio equipment or safe outdoor space.
What happens when I finish an 8-week block?
Take a lighter week, then either repeat the block with your new numbers or move to the program that matches your next goal. If you want the next block built around you specifically, that's what coaching is for.
Still torn? Take the four-question quiz.
Program access
Program access
How do I access my program after purchase?
Straight away — your download link is shown on the confirmation page the moment payment goes through, and the same link is emailed to you for safekeeping.
I lost my program PDF. Can I get it again?
Check the inbox (and spam folder) of the email address you used at checkout — your download link was sent there automatically the moment you purchased.
Can I run more than one program at the same time?
It's not recommended. Each program is built as a complete 8-week block with its own volume and recovery demands — running two at once will overload recovery rather than accelerate results. Finish one, then move to the next.
Do the programs include nutrition guidance?
The programs themselves are training-focused (sets, reps, structure, progression). Nutrition is sold separately as three 14-day nutrition plans — High Protein, Shredded and Bulk — and buying a program and a nutrition plan together takes 20% off the pair automatically at checkout. Coaching clients get an individual nutrition plan as part of the service.
Coaching logistics
Coaching logistics
How does the weekly check-in work?
You'll submit your training data and any relevant metrics on a set day each week. Coach TJ reviews it and follows up with feedback and any adjustments to the coming week's program.
What's the difference between the coaching tiers?
All three tiers include full programming, a nutrition plan, weekly check-ins, and direct messaging access. The tiers differ in price and, at the Premium level, add a weekly video call. See the coaching page for full detail.
How quickly can I start after subscribing?
Billing starts the moment checkout completes. Coach TJ then reaches out directly — most clients have their training history reviewed and their first program built within a week.
What if coaching isn't the right fit?
Coaching is month to month with no lock-in — if it's not delivering, you can cancel ahead of the next billing cycle. See the payment section above.